Terms of Use - Office Support

Terms and conditions of use of the www.officesupport.gr website

The www.officesupport.gr website was created in order to provide information and services to its visitors/users. The use of the website is governed by the present terms and conditions set out herein, as well as the inextricably linked Personal Data Protection Policy and Cookies Policy, which visitors/users are called to read and study carefully before visiting or using the pages, and also to comply with them.

In any case, the visitor/user’s presence on the pages of the Office Support website, as well as the use of any information provided through these pages, constitutes evidence that the visitor/user has studied, understood, and accepted all the terms and conditions of use of the website. In case the visitor/user does not agree with any of the terms, they should not use the services and content of the www.officesupport.grwebsite, and should discontinue and avoid browsing the website.

Office Support may modify the terms and conditions of use at any time. However, this page will always indicate the current terms and conditions of use. The visitor/user is obliged to check for possible changes each time, and if they continue to use it, it is presumed that they explicitly and unreservedly accept the modified terms and conditions of use. Otherwise, they should refrain from visiting our website .

Use by minors

The www.officesupport.gr website is not intended for use by individuals under the age of 18, and we ask that these individuals do not provide personal information through the website. In the event that such information is submitted to our website by minors and once the fact is brought to our attention, we will take the necessary actions in order to delete all relevant information.

Intellectual property rights

All content on the www.officesupport.gr website (including, but not limited to, logos, texts, graphics, photos, videos, etc.) constitutes the intellectual property of Office Support and is governed by national, European, and international intellectual property laws. Office Support retains all intellectual property rights regarding the content and copies created based on it. The content of the website also includes works of third parties (texts, graphics, photos, videos, logos, etc.), the copyright of which belongs to their creators.

The content of the www.officesupport.gr website is provided to visitors/users for personal use. The content of the website may change at the discretion of Office Support without prior notice. Any copying, reproduction, modification, publication, transmission, distribution, presentation, linking, uploading, or any other form of exploitation, in whole or in part, partially or in summary form, of the content of the www.officesupport.gr,website, without the prior written permission of Office Support, is not allowed. By way of exception, individual storage and copying of all or parts of the content of the www.officesupport.gr website on a personal computer for strictly personal use, without any intention of commercial or other exploitation and always subject to the condition of indicating the source of its origin, without this implying, under any circumstances, the transfer of intellectual property rights by Office Support, is permitted.

Moreover, in the event that the visitor/user detects any infringement of Office Support’s intellectual property rights by any third party, they are kindly requested to inform the company immediately.

For any inquiries regarding reproduction rights of any part of the content of thewww.officesupport.grwebsite, as well as for requests for content reproduction approval, you can contact us by sending a request to the email address info@officesupport.gr.

Limitation of liability of Office Support – Disclaimer

Office Support makes every possible effort to ensure that all content and information appearing on the www.officesupport.gr website is characterized by accuracy, clarity, correctness, and completeness. The content of the www.officesupport.gr website is provided “as is” (without the possibility of modifications/interventions by visitors), and Office Support does not provide any guarantee, express or implied, as to the completeness, accuracy, timeliness, non-infringement, or suitability of such content for any use, application, or purpose.

Under no circumstances, including negligence, does Office Support bear any liability for any form of damage that may be caused to the visitor/user by the use of the www.officesupport.gr website or the navigation therein, where they proceed on their own initiative and with the knowledge of these terms.

Furthermore, Office Support does not guarantee in any case that the functions, the servers, the services, the options, and the content of the www.officesupport.gr website will be uninterrupted or free from errors and viruses, and is not liable for any loss of data or other damage to the visitor/user or third party, due to use, copying, uploading, alteration, or contamination with viruses or other unauthorized interventions by third parties, in files and information provided through the website The cost of corrections or services is borne by the visitor/user and under no circumstances by Office Support.

In any case, even in cases of negligence, Office Support, its executives, employees, and associates bear no liability for any form of damage related to the operation or non-operation of the www.officesupport.grwebsite, the availability, the provision or inadequacy of provision of services or information, as well as the access or inability to access services or their use. Additionally, they are not liable for any form of damage arising from issues related to the adequacy, clarity, accuracy, and/or correctness of the information provided by the website or information provided through it.

Furthermore, Office Support makes every possible effort to correct any errors, but does not guarantee their correction.

Works of third-party intellectual property that may have been posted on thewww.officesupport.grwebsite are exclusively placed for the purpose of informing visitors/users of Office Support, while adhering to the provisions protecting intellectual and related rights. Any posting of a work whose creator or rights holder of the intellectual property does not wish to be posted will be removed within a reasonable time, following a written request to the email address: info@officesupport.gr.

User behavior

Visitors/users of the www.officesupport.gr website are required, on the one hand, to comply with the rules and provisions of Greek, European, and international law, as well as the relevant legislation governing telecommunications, and on the other hand, they must refrain from any illegal or abusive use of the content and services of the website. Additionally, they are obliged to adhere to general and specific rules of good conduct during their visit and use of the website, while the adoption of practices of unfair competition or any other practices contrary to the Code of Ethical Conduct on the Internet (Netiquette) (https://tools.ietf.org/html/rfc1855) is explicitly prohibited. Any damage caused to the www.officesupport.grwebsite as a result of improper or unfair use of the relevant services by the visitor/user is the sole responsibility of the latter.

It is explicitly agreed hereby, through these Terms, that in the event of any claim (administrative or judicial) brought against the www.officesupport.gr website due to the breach of obligations by the visitor/user, resulting in the obligation to pay compensation or any other expenses, the latter undertakes, in accordance with the procedurally prescribed manner, the obligation to intervene in the relevant proceedings and indemnify Office Support.

Exclusion of incitement/advice

No part of the content provided to visitors/users of the www.officesupport.gr website constitutes, nor can it be considered under any circumstances, directly or indirectly, as incitement, guidance, advice, or recommendation for any act or omission. On the contrary, it is at the discretion of the users, following personal assessment, to act on the basis of their own will, excluding any liability on our part.

Applicable law

The above terms and conditions of use of the www.officesupport.grwebsite, as well as any modification or change thereof, are governed by national law, community law, and the relevant international treaties If any provision of the above terms is found to be contrary to the aforementioned legal framework or is rendered invalid, it shall automatically cease to apply and shall be removed from these terms, without prejudice to the validity of the remaining terms in any case.

It is hereby expressly agreed that any disputes arising from the application of these terms and the overall use of this website will be primarily resolved amicably. However, if this is not feasible, they shall be governed by Greek law and fall under the jurisdiction of the Courts of Athens.

Personal Data Privacy Policy

This Policy, along with any supplementary explanation, explains how we handle data voluntarily provided by you in the context of using the www.officesupport.grwebsite. The following paragraphs describe in detail how we may use your personal information and with whom we may share it.

Intended Use of Personal Data

Most of our services do not require any form of registration from you, allowing you to visit the website without disclosing your identity to us. However, in some cases, your registration may be required for accessing certain services such as file uploads or submitting inquiries through the contact form, where you will need to fill in some “fields” (some are mandatory and others optional). Any information you provide to us is stored in accordance with applicable law.

Newsletters

Every user may receive newsletters from Office Support, following their corresponding registration. The user may at any time request to unsubscribe from receiving newsletters, through a request sent to the email address: info@officesupport.gr.

Private Use Guarantee

The term “personal data,” as used herein, refers to information such as your name, postal or email address, your contact number, the IP address through which you visited our website, which can be used to identify you. Office Support will not process your personal data without your consent.

Non-disclosure of information

Office Support does not disclose, transfer, distribute, or trade your personal data in any way with third parties. However, there may be cases where personal data is occasionally transferred to third parties acting on behalf of Office Support for purposes such as service provision, assessment, or technical support. It is our practice to require these suppliers to handle information in a manner consistent with this Personal Data Protection Statement.

Security and Confidentiality

To ensure the security and confidentiality of personal data collected by Office Support during the online connection to the website, protective measures are implemented, such as encryption protocol using a 256-bit key (SSL certificate). Regarding the management of personal data, measures have been taken to protect information from loss, misuse, unauthorized access, disclosure, distortion, or destruction. Although we cannot guarantee the exclusion of loss, misuse, or distortion of data, we strive to avoid any unfortunate circumstances.

Retention period of personal data

We will not retain personal information for longer than the time needed to fulfill the purposes for which they are processed, including ensuring that the processing on our part complies with applicable legal and regulatory obligations (e.g., audit processes, retention for accounting or legal reasons, etc.), resolving disputes, and establishing, exercising, or defending legal claims.

Disclosure required by Law

Please be aware that, in certain cases, the disclosure of information may be requested by a court or other government order, subpoena, or warrant.

Right of Access

You have the right to request access to personal information. You can request, through a request to the email address: info@officesupport.gr, the correction or deletion of the personal information you have provided through our website. Additionally, you may request at any time that we cease contact and communication with you.

Cookie Policy

We use cookies for the best possible functioning of our website, the proper navigation of the visitor/user, their connection and movement on the pages Cookies are also used to analyze how visitors/users use our website, how they navigate, if they encounter any problems, as well as to facilitate visitor/user access to specific services on the www.officesupport.gr website for statistical reasons and to determine the areas that are useful or popular. All information collected by these cookies is anonymous and used only to improve the structure and content of the website.

Cookie Settings

Cookies are a set of data that may be sent from the site to your computer’s browser and then stored on your computer as an anonymous trace, through which your computer can be identified, but not you. You can set your browser to prompt you before accepting a cookie, so you can decide each time whether to accept it. You can also completely disable cookies in your browser. However, if you do so, some features of the site may not function properly. In each browser, either in Settings or in Privacy and Security, you will find your browsing history and you can delete it, if you wish. Cookies do not store email addresses or phone numbers.

For further information on how to disable and delete cookies, please follow the links below:

For other browsers not listed here, please contact the provider of that specific browser or alternatively, look for a “Help” function within the browsing program.

Office Support includes links to other websites that are the responsibility of third parties (individuals or legal entities). Office Support is in no way responsible for the privacy policies that these websites follow.

The cookies we use are:

a) Absolutely necessary cookies

These cookies are necessary for the proper functioning of our website, as well as to enable visitors/users to navigate through it and utilize its features, such as accessing secure areas of the website. Without these cookies, some of the services and features of the website cannot be provided.

b) Performance Cookies

These cookies collect information about how visitors use the website, such as which pages they visit most frequently and whether they receive error messages. These cookies gather aggregate data that does not identify the visitor and is therefore anonymous. Performance cookies are used solely to improve the functioning of the website.

c) Functionality Cookies

These cookies allow the website to remember choices made by the visitor/user and provide more personalized features. They can also be used to remember changes made to the website by the visitor/user or to provide services requested, such as using social media features.

d) Targeting/Advertising Cookies

These cookies are used to provide advertisements (Google AdWords) that are more relevant to the visitor/user and their interests. They are also used to deliver targeted advertisements or offers, to limit the number of times an ad is shown, and to help measure the effectiveness of advertising campaigns. They are usually placed to remember the user’s visit to a website and share this information with other marketing channels.

e) Social Media Cookies

Social media cookies allow you to connect to your own social networks and share content from our website through them. Refusing these cookies may prevent you from effectively connecting to Facebook or other social networks and/or prevent you from sharing content on them.

Using links to third-party websites

By using the website www.officesupport.gr, users can navigate to third-party websites through special links (links, hyperlinks, banners), the providers of which are solely responsible for their content. Office Support bears no responsibility towards visitors/users for the terms and conditions of operation of these websites, nor is it responsible for the content, accuracy, legality, completeness, timeliness, and accuracy of the information. Therefore, visitors/users are obliged to comply with the terms of use of these websites, and in case of any issue arising from their visit/use, they should address the respective providers directly.

Office Support is not liable for errors or malfunctions of third-party websites, as well as for any form of damage to users resulting from their visit/use of the information, services, and products provided through them.

Third-party services and tools (Google Analytics, social media)

In order to understand how our website is used by visitors, certain third-party analytics tools are used. This usage aims to improve the quality and content of our website for our visitors/users. The provided aggregate statistical data concern issues such as the total number of website visits or views, as well as referrals to our websites.

Specifically, the www.officesupport.gr website uses Google Analytics (GA) to monitor the activity of its visitors/users.. These data help us determine the number of individuals using our website, better understand how they search for, find, and use our website, as well as track their navigation within the site. Google Analytics (GA) collects data such as geographic location, device, web browser, and operating system, as well as the IP address of the computer; however, Office Support does not have access to any of this information. Google is considered a third-party data processor for which we are not responsible. Additionally, the www.officesupport.gr website uses cookies placed by social media website providers to allow visitors/users to easily share the content of the website through these platforms, if they wish.

Opt-out Process – User Rights

In accordance with the provisions of Article 13 et seq. of the General Data Protection Regulation (EU) 2016/679, the visitor/user has the right to information, access, rectification, erasure, restriction of processing, data portability, objection to the processing of personal data, as well as the right to lodge a complaint with the Data Protection Authority.

At any time, the visitor/user may withdraw their consent regarding data collection or request to opt-out from receiving electronic informational messages by sending a request to the email address: info@officesupport.gr. However, the withdrawal of consent does not affect the legality of the processing of personal data up to that point. Additionally, the visitor/user has the option to opt-out of data collection via third-party cookies, in accordance with the aforementioned Cookie Policy (Cookie Settings).

Security

To ensure the security and confidentiality of personal data collected by Office Support during the online connection to the website, protective measures are implemented, such as encryption protocol using a 256-bit key (SSL certificate) Regarding the management of personal data, measures have been taken to protect information from loss, misuse, unauthorized access, disclosure, distortion, or destruction. Although we cannot guarantee the exclusion of loss, misuse, or distortion of data, we strive to avoid any unfortunate circumstances.