ISO Digitization of photographic material

Management system in accordance with the ISO 9001:2015 standard.

Applying the ISO 9001:2015 standard, we strictly adhere to rigorous procedures regarding both the management of the material to be digitized (receipt, storage, delivery, etc.) and the digitization method (wiring, quality control, etc.). These procedures ensure that every task conducted is documented, from the receipt of the material to the delivery of the digitized file to the customer.
During the receipt of the material, a form is completed with the customer’s notes and the project specifications (file types, archiving, storage medium, etc.), setting, at the same time, a specific delivery date. All photographic material containers (folders, magazines, carousels, or boxes) received are numbered with a unique identifier, along with the customer’s surname or business name, before being placed in the digitization area. In this way, no tape gets lost or mixed up with another customer’s tapes. Additionally, the aforementioned numbering serves as a crucial mechanism when it comes to quality control, as it identifies which pose needs to be checked and, subsequently, re-digitized if necessary.

At Office Support, we follow specific procedures to achieve the optimal result. Indicatively, but not exhaustively, we implement the following:

• Our scanners are regularly maintained, and the glass is checked and cleaned before each task.
• Each photo/slide/negative is cleaned with a blower on one side (photos) or both sides (slides & negatives) before digitization.
• Each digital file is checked for the quality of the produced result, and if any issue is detected, it is re-digitized. Every digital file that is delivered to the client has the correct orientation.
• The source material is returned in the exact condition in which it was received, both in terms of wear and tear and in terms of its sorting/order.